How can we help?
Straight Teeth Direct is a teledentistry platform that connects you to dentists and orthodontists online. Your assigned dentist reviews your suitability, prepares your plan, and monitors your progress at every stage through your secure account, while your custom aligners are delivered straight to your door. Our mission is to make orthodontics more accessible and affordable through technology.
Find more detailed info about the company LEARN MORE
Invisible aligners work by adjusting your dental arch to create the correct amount of space needed for all your teeth to align properly with each other, creating your individually straightest smile. With crowded teeth, for instance, the arch would need to be widened, while other cases with gaps require the arch to be narrowed slightly. Each new set of aligners adjusts the teeth by up to 0.2mm, so that over the treatment duration, your teeth are moved into their correct position.
Find more detailed info on the how it works page
Yes, at-home clear aligners are designed for adults with mild to moderate alignment issues such as crowding, gaps or protruding front teeth. Your suitability is confirmed by a dentist during your free e-consultation before you pay anything, and more complex cases are honestly referred to a local clinic.
Treatment is planned and monitored by a dentist throughout, and your suitability is confirmed before any payment. We ask for recent X-rays and gum health information for safety, and recommend continuing your routine dental check-ups during treatment.
That's what the initial free consultation is there for. Your suitability is confirmed by a dentist during your free e-consultation before you pay anything, and more complex cases are honestly referred to a local clinic. Your results will be available within 48 hours, generally on the same day.
At-home aligners are a great solution for those over 18 who are dentally healthy and looking to cosmetically improve their smile by straightening their teeth or closing gaps quickly and efficiently. If you have crowns, veneers, bridges or implants, this solution may or may not be suitable for you. For this reason, please provide as much information as possible when doing your e-consultation so your case can be evaluated accurately. To find out if you're suitable, get your free e-consultation today!
Overbites and overjets can be improved through straightening the teeth. This solution cannot change your jaw shape / size or side facial profile though.
Invisible aligners are a great way to discreetly and efficiently close gaps. Find more detailed info about the various treatable case scenarios in this article LEARN MORE
The clear aligners are removable and barely visible, so most people won't notice you're wearing them.
Our Results page is full of genuine customer reviews, with videos and before/after photos. VIEW RESULTS
Feel free to also scroll through the numerous impartial reviews on our external TrustPilot and look at our Instagram page to find further posts from other users @straightteethdirect or through the hashtag #MySmileDelivered
The process is done remotely, so you don't need to physically visit a dentist during your treatment. You are recommended to have seen your regular dentist for a dental checkup in the last 6/12 months to confirm that you're dentally healthy and will also have the option to share your most recent dental records (x-rays and gum scores) with your assigned orthodontist so that these can be taken into account when creating your treatment plan.
You'll be recommended to upload a copy of your recent dental records right after you order your SmileBox impression kit. If you've visited your dentist in the last 6/12 months for a routine check up, then you can contact them to ask for a copy of your records. If not, you can book a routine dental exam with your local dentist and ask them to take an OPG x-ray of your teeth (if they don't have the machine then small x-rays are also fine) and to check your gum level. The x-ray is to verify that you have no issues with your jaw or teeth roots, and for your assigned dentist to have a proper view of your entire dental structure to be able to prescribe your treatment remotely. The BPE gum scores check for the presence of gum disease.
Your Straight Teeth Plan gives you all the information you need on the duration of your predicted treatment before you decide to commit further. The treatment duration will depend on the position of your teeth and your smile goals, but the average treatment time with our method is 5 to 9 months and you'll start seeing results in as little as 90 days! The process is dependent on how responsive you are and how soon you complete your impressions, but all in all the process of receiving your 3D video simulation and plan can take as little as a month; you can get your first sets of aligners 4 to 6 weeks after completing your e-consultation, which is quicker and much more hassle-free than the traditional process.
The impression stage includes everything you need to capture your teeth impressions and receive a treatment plan and prescription from a dentist for aligner therapy.
This stage is 100% commitment free and allows you to make an informed decision.
If impression retake is required you can receive additional material and guidance free of charge (see terms and conditions on the guarantee page)
When taking your impressions you will be asked to share a photo of your first attempt with us so a dentist can analyse them and provide you with guidance for taking the next ones. As long as you follow instructions and share your photo you will be covered by our impressions guarantee which you can consult HERE. 98% of impressions submitted are good enough for the preparation of the plan and about 20% need a new impression for the production of aligners which is arranged through a customised kit made for your teeth shape.
Absolutely! Your free e-consultation is there to inform you on your suitability for this teeth straightening method. If your case is approved by one of our dentists, then you can be 100% sure that this treatment will work for you and is safe for your individual case. Additionally, there are a number of steps we take to ensure your safety throughout the treatment. You'll be given the option to share recent x-rays and BPE gum scores from your local dentist and also be asked to complete online medical history forms. All your information will be thoroughly evaluated, and only candidates who are suitable with good oral health will be able to start the treatment. Those who are not dentally fit or those who have tooth decay, gum disease or unstable implants / crowns / bridges /veneers on front teeth will not be suitable and will be recommended to visit their own dentists first. The whole Straight Teeth Direct experience has been designed around your safety and security, and we would never put you at risk by accepting a potentially problematic case.
The cases are programmed without IPR, so if your case is accepted after your free e-consultation, you know you won't require IPR.
This advanced solution does not require attachments. Attachments are used for cases supervised in office to achieve more dramatic movements like pulling teeth down or extreme teeth rotations. With this at-home cosmetic teeth straightening method, tooth movement is achieved by expanding the dental arch. If your e-consultation results say that you are suitable, then you know for sure you won't need attachments to reach your smile goals.
Yes, you will receive a complimentary set of removable retainers (worth £150) at the end of your treatment to ensure your teeth stay in their new, straight position. If you want a fixed retainer at the end of treatment you should visit your local dentist.
Annual Retainer Plan Fresh retainers delivered every year, automatically. View plans
Yes. We help people whose treatment was interrupted elsewhere, with replacement retainers, fresh re-treatment plans, and honest assessments of where their teeth are now. The first step is a free e-consultation, reviewed by a dentist.
We guarantee every step of your treatment process, from your suitability to the results, and are the only aligner brand in the world to do this with no hidden costs. Find more detailed info about our guarantees here LEARN MORE
Straight Teeth Direct is the most trusted platform for at home aligners in Europe and is unique in so many ways, from cost to guarantees, continued monitoring and proprietary technology. Find more detailed info comparing other in clinic and online solutions with Straight Teeth Direct on our comparator page here LEARN MORE
The first step is to make sure this solution is safe and recommended by a dentist by sharing photos of your teeth and answering some questions about your dental health and goals. To start your consultation, simply follow the instructions here START CONSULTATION
Once you've ordered your SmileBox you will receive a unique code to share privately with your friends and family. They will need to enter that code into the field "enter friend referral code" when submitting their e-consultation. With our new triple rewards program they will immediately be given a £15 discount on their SmileBox and you will receive a £60 voucher once they purchase their aligners.
Treatment is a fixed, all-inclusive £1,790 when paid in full, up to 70% less than typical clinic prices. Interest-free payment plans are available with no credit checks. The price includes your aligners, dentist monitoring, one round of refinements if needed, and a free set of retainers. View pricing
We take the guesswork away with a unique fixed price of £1,790 if you choose to pay in one go. Alternatively you can spread the cost through one of the payment plans. We pride ourselves on transparency. If you want to learn more about the payment method and what's included at each stage feel free to browse the PRICING PAGE
Your all inclusive teeth straightening package with Straight Teeth Direct comes with:
The teeth straightening treatment is £1,790 if you pay in one go. We offer various options if you prefer to spread the cost of your aligner treatment.
Spread the cost through one of our credit-check free options:
Or opt for a Buy Now Pay Later plan with Humm (subject to credit check, external finance provider).
With our unique in-house payment plans you can spread the cost of treatment independently of your income or financial situation and it won't impact your credit history since it is set up as a subscription directly with us. Each plan has a set amount and so it does not operate like a finance plan with interests. The external payment plans with Humm may be subject to interest depending on your chosen plan.
The in house payment plans do not require a credit check so everyone is eligible to spread the cost independently of their finance history. If you opt for a finance plan through the Humm platform then they will conduct what they refer to as a "hard credit search". Humm is a responsible provider of credit which means they need to take a few things into consideration when they assess your application. Humm is an independent finance provider and Straight Teeth Direct is in no way involved in the borrowing and repayment procedures.
Most major cards are accepted (Visa, Mastercard, American Express…). We don't store your details and if you choose a payment plan it'll be automatically set up at check out as a subscription and subtracted from your card when due. If you choose one of the 2 payment plans, you won't be asked for a credit check, which means you know for sure you'll be eligible to spread the cost. If you have chosen the Buy Now Pay Later option with Humm you will get access to a dedicated account where you can manage your payment plan, change your card details, and update your payment date.
Don't worry, the payment processor will try to subtract the amount 3 times. If after the 3rd try payment is still unsuccessful, you will be contacted to solve the issue.
Hard credit searches will leave a footprint on your credit file, and may impact your credit score. If your application is declined, you'll always have the option to choose one of the in-house, credit check free plans instead.
Humm is an independent finance provider and Straight Teeth Direct is in no way involved in the borrowing and repayment procedures. View payment plans
The orders are processed in Pound Sterling or Euros depending on your address. So, if you're outside the Eurozone, you'll pay the equivalent in your currency on the day of the transaction. VIEW PRICING
A digital service means less overheads, we can pass on the savings to you. The fixed price for your straight teeth journey is £1,790, with no hidden costs or unpleasant surprises. In-clinic procedures typically cost between £3,500 - £5,500, excluding any extra services such as aligner replacement, refinements or retainers.
The price is fixed with no hidden costs, which means any additional aligners (refinements) are also covered by the treatment price. This way, you know exactly what to expect upfront and can rest assured knowing all aligners needed for your treatment are included in your package. We also won't charge you extra, like other brands do, if you lose or break aligners during the course of your treatment. Find more detailed info about your guarantees here LEARN MORE
To allow and guarantee the right results, the aligners are sent in stages independently of your payment plan. This also allows any necessary adjustments to be made in line with your actual progress, which isn't possible if all aligners are sent at the beginning of treatment (like some other online aligner companies do). If your aligners were sent all at once and you went off track, the remaining aligners would become obsolete and you would require new impressions, as well as a whole new plan.
Don't worry, you won't receive a new parcel every month. If your treatment is programmed over 6 months, for example, you should receive them in 2 batches.
At Straight Teeth Direct, what we can offer you is peace of mind with guaranteed results (no hidden fees) and deep clinical expertise. When comparing purely on cost we are the most affordable and premium solution on the market. It is important to note there are DIY solutions which send you all aligners in one go with no supervision and our high tech data driven solution that includes precise dentist monitoring and guaranteed results. To better understand the differences, please check our interactive comparator page HERE.
Your SmileBox stage is to make sure you are happy with your results before committing to treatment. The £69 doesn't only cover the dental impressions, it also covers the design of your plan, and your assigned dentist to put together your comprehensive report for you, which will then act as your results agreement. In total, you actually get over £150 in value with your SmileBox. If you are not happy with your predicted results, you have no obligation to move forward with treatment.
You will find out more about our refund policies HERE
Shipping to the UK and EU is free. We cover all costs to and from you, except import duties if there are any. International shipping comes at 30€ for the impression stage, 150€ for the aligner treatment and 30€ for the Maintainer Plan.
Simple & stress-free deliveries
Returning your impressions? Easy.
No surprises
Yes, totally flexible
Travelling outside the UK/EU?
Let us know in advance and we'll coordinate your shipment and confirm any additional shipping fee (typically ~€30 per shipment)
We'll make sure your treatment keeps moving with you.
In stages
This keeps your progress on track and allows your assigned dentist to review and monitor results as you go.
Most orders arrive within the estimated timeframe, but occasional delays can happen as your aligners are custom-made
Each set goes through multiple production stages to ensure the best possible fit and quality. We always prioritise quality over speed, and if there are any significant delays, we'll keep you fully updated.
The recommended wear time for the aligners is 22h a day, meaning most of the day and night, only taking them out to eat and brush your teeth. This allows the aligners to effectively and safely move your teeth into the correct position, also allowing the next aligner to properly exert its predicted movements. Depending on your individual case treatment plan and progress, you will be recommended to wear each aligner for 2-4 weeks. Generally, you can change to the next set every 2 weeks but it's perfectly fine to wear them even for 4 to 6 weeks in some cases if necessary.
To be effective and safe, the aligners should be worn for an average of 22 hours a day, giving them enough time to properly adjust your teeth into their new position. Some companies claim to provide "night time" aligners. Please be aware that these are the same aligners, designed and produced in the same way as regular aligners. However, the biological threshold for tooth movement is a minimum of 15 consecutive hours a day. This means that, unless aligners are worn for that amount of time, the teeth won't move and won't have time to settle into the new position. For optimal movement, 22 hours of wear are required daily, and our clinical team has performed extensive studies and research to back this point. The good thing is that your mouth grows accustomed to the aligners overnight, so when you need to transition to your next set, we advise you to do this just before going to sleep, which will help the aligners feel more comfortable and natural when you wake up. If there's any initial discomfort at all, you'll sleep right through it.
You can drink water with them, but it's recommended to take them out when you eat or drink anything else to avoid discolouration, damage or distortion that would make them ineffective and also harm your teeth.
Most people adapt to the aligners within days of starting to wear them.
This is why the aligners are sent in stages, so that your assigned dentist can monitor your progress. If you have been wearing your aligners as instructed, but for biological reasons your teeth are not responding as expected, then your assigned dentist can bring your case back on track and order what is called "refinement" or "midcourse correction" aligners. Don't worry if more aligners are needed or your treatment takes a bit longer than originally planned, as everything is included in your treatment cost. Find more detailed info about the guarantees here LEARN MORE
You can do that through your account's "Message" tab where all your conversations and information are saved, as well as photos and records.
To access your account, simply:
Make sure to check your email preference and that you receive all incoming emails from hello@straightteethdirect.com. Sometimes, depending on your personal settings or email provider, the emails might be sent straight to your promotions, junk or spam folder.
If this doesn't work you can contact us via email at hello@straightteethdirect.com with more info about the error you're getting and a screenshot so we can guide you.
All payments are done through your account's "Status" tab. To order your SmileBox impression kit, simply click "Order SmileBox" if your e-consultation results are positive and your case has been approved. To order your aligners, simply click "Order StraightBox" after receiving and going through your plan. LOGIN
When doing this via your "Status" tab, make sure to upload 2 photos (x-rays and gum scores). Two photos are required for the submission to work, so if you only have 1 photo (either x-ray or gum scores), please submit the same photo twice and you should be able to go to the next screen. If you have issues, you can always attach them in a message via your "Message" tab. LOGIN
You can send your photos by replying to a message in your "Message" tab; they will be reviewed and a dentist who will get back to you with some feedback and tips before you complete the other impressions. LOGIN
You will receive messages at specific times during the process (at the very beginning for your first aligners, then every month or more often depending on your progress) asking for photos; simply click reply to upload your photos via your "Message" tab. LOGIN
Anybody who uses your referral code when they submit their e-consultation can get £15 off their own SmileBox and you'll receive £60 in the form of cashback or credit towards Straight Teeth Direct products as a thank you for inviting them once they order their aligners, as a part of our triple referral program. There is no limit for the number of people you can refer, as long as your code is shared with friends and family through private channels, your code is not meant to be shared publicly via social media or on blogs. T&Cs apply.
Make sure to enter your invitation code at the end of the e-consultation submission form. You'll be asked "how you heard about us" on the registration page. Select "friend" and enter the referral code they gave you in the box next to it. As an invitation gift, you'll get an automatic discount of £15 on your SmileBox home impression kit when you're ready to purchase this, as long as your e-consultation is approved by a dentist. START CONSULTATION
Drop us a message and we'll get back to you as soon as we can.
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