Free International Courier Deliveries

Worldwide shipping

Shipped to over 50 countries!

We do ship pretty much everywhere except to the countries listed below

South America
South America
USA
USA
Spain
Spain
India
India
Pakistan
Pakistan
Bangladesh
Bangladesh
Philippines
Philippines
Ukraine
Ukraine
Russia
Russia

We are expanding quickly.
Where would you like us to ship to?

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Shipping FAQs

We ship to pretty much everywhere, except the USA, Spain, India, Pakistan, Bangladesh, Philippines, Ukraine, Russia, and South America.
Check the drop down above to see if you see your country and if you don’t that means we do ship to you 🙂 If you have any doubts, feel free to contact us first.
The impression kit and aligners are shipped from Europe.
Shipping is free!
All deliveries are operated by the courier company DHL, from the impression kit to the aligners.
This means deliveries are fast with reliable tracking, and you also have the flexibility to rearrange delivery at a time / day that suits you.
You’ll even be provided a prepaid DHL return label to return your impressions to the lab.
Your SmileBox™ will be individually prepared and contains your prepaid printed return label. It will be ready to ship within days of placing your order (can take up to 5 business days during restocking times – generally next day during week days).
Delivery times vary depending on your address and customs processing:
UK and Europe: 1-3 working days
ROW: 5-8 working days
You’ll find a prepaid printed label and envelope in your SmileBox™ with instructions on how to contact DHL for them to pick the parcel up from you, or where you can find your nearest drop off point.
The DHL website can be confusing, so if you’re having a hard time just reach out via email or through your account, where all your conversations are saved, so we can guide you.
[please note: the website live chat is mainly used to help new visitors find their way and get started; to receive fast and accurate answers, please contact us through your account where all your conversations are saved, or via email].
For that you can check online to see what the local rate is depending where you’re based, but generally users don’t have any issues getting their parcels. As an indicator, the custom value for your parcels will be under 50€ each so, the duty won’t be high, if any.
Absolutely! This solution is ideal for digital nomads or people on the move who cannot commit to monthly appointments with a local clinic. We ship to multiple locations at no extra cost, so you can start your treatment in one country and receive the next batch of aligners in another.
Simply update the address in your Profile tab and notify the support team via a quick message in case of a pending order.

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